Thanks for your help. Most of the time, our installs work just fine,
but every once in a while similar errors pop up. We just had another
customer with a different error during the install:
OPEN file c:\Users\...\AppData\Local\Temp\hhl01.cab processing error. Status code 12.3.325.5
They were running McAfee AV - I tried to tweak some of the AV settings remotely and eventually got the installer to run, although I could not report exactly what made the difference.
Regards,
Kevin
OPEN file c:\Users\...\AppData\Local\Temp\hhl01.cab processing error. Status code 12.3.325.5
They were running McAfee AV - I tried to tweak some of the AV settings remotely and eventually got the installer to run, although I could not report exactly what made the difference.
Regards,
Kevin