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Re : Error when starting the hasplms service with parameters 1168 1058 1.

That is very close to what our InstallScript was executing at the time of the error message: haspdinst.exe -r -purge -cm haspdinst.exe -i -v -cm We will notify our client about the Antivirus and...

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Re : Error when starting the hasplms service with parameters 1168 1058 1.

Hello Kevin, as per error code returned, it states ERROR_SERVICE_DISABLED 1058 (0x422) The service cannot be started, either because it is disabled or because it has no enabled devices associated with...

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Re : Error when starting the hasplms service with parameters 1168 1058 1.

Thanks for your help.  Most of the time, our installs work just fine, but every once in a while similar errors pop up.  We just had another customer with a different error during the install: OPEN file...

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Re : Error when starting the hasplms service with parameters 1168 1058 1.

hi Kevin, indeed the presence of the AV can cause different errors, the one you mention with code 5 at the end is: ERROR_ACCESS_DENIED 5 (0x5)  Access is denied. (page...

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Parallel Hardlock dongle Win 7 32-bit Not Recognized

I am having difficulty getting Sentinel ver 6.1 to recognize the dongle attached to LPT1.  The port parameters are: PCI bus 0, device 31, function 0  ECP Printer Port (LPT1) Device type: Ports (COM...

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Re : Parallel Hardlock dongle Win 7 32-bit Not Recognized

Hi,  It is not clear how you tell your software what is the Parallel port I/O address used, once you changed your LPT1 settings to I/O port 378. For Hardlock dongles it is usually done using System...

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Re : Parallel Hardlock dongle Win 7 32-bit Not Recognized

Sorry for the delay in replying.  The dongle is legacy old style.  I was reading in a troubleshooting guide the suggested settings for parallel port dongles.  Specifically within the...

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Re : Parallel Hardlock dongle Win 7 32-bit Not Recognized

Hi, Hope you are doing good. Just to check that the above issue is still there or not. If yes, you can install our latest drivers available on the below mentioned link:...

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Re : parallel Hardlock dongle under Windows 8.1 on a laptop?

Hi, The general issue will be that parallel Hardlocks are supported up to Windows XP only and not later. It might work with Windows 8.1, but we can’t guarantee this. The usage of LPT-to-USB converter...

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Hardlock module address change

Hello, I have different software that uses hardlock keys in my network. To make p2v migration anywhere usb for single host was purchased. Everything was 'ok' except two hardlocks. They have the same...

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Re : Hardlock module address change

Hi Alexlex, This would require some detailed investigation. Please drop us an email with the details mentioned above on Support@SafeNet-Inc.com Thanks, Ashish

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error when using Sentinel HAPS/LDK - command line run-time installer v7.41

I'm getting the following message:"Error when starting the hardlock service with parameters 0 0 0....Status code: 48 5 829 1060"I'm running it with the arguments - i -cm on a windows standard 32-bit...

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Re : error when using Sentinel HAPS/LDK - command line run-time installer v7.41

Hi Martin,Hope you are keeping well.Please follow below mentioned steps and share your findings with us:1- Please disable the Antivirus and firewall on target machine with admin rights.2- Port 1947...

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Re : error when using Sentinel HAPS/LDK - command line run-time installer v7.41

Hi!I'm always running this installer on a clean system (pure windows, no previous installations, no antivirus etc) so I tried to disable the firewall before running the installer, this seems to have...

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Re : error when using Sentinel HAPS/LDK - command line run-time installer v7.41

Hi Martin,Thank you for informing that the issue is resolved now.Please let us know if you have any other query.Regards,Anubhav

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Problem with Drivers v7.41 and Windows 10 32 bit

I have a mature application, protected with hardlock working for a lot of time in hundreds of computers without problems and now I begin to find problems in some computers with Windows 10The problem...

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Re : Problem with Drivers v7.41 and Windows 10 32 bit

Dear Customer,Thanks for your query !This would require further investigation. Please drop us an email on Support@SafeNet-Inc.com so that we may assist you.Thank you,Gaurav Bhanot

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Re : Problem with Drivers v7.41 and Windows 10 32 bit

Dear Sergio,this is a known issue: current runtime v7.41 does not install hlvdd.dll on Win10 x86 platform, while it works fine on Win10 x64.The fix is going to be addressed in the upcoming runtime...

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Re : Problem with Drivers v7.41 and Windows 10 32 bit

Dear Ilaria   Thanks for your answer   Through our Argentina´s Vendor, we have also entered in contact with the  Sentinel-Hasp Support team, but until now they neither could give us an answer  or...

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Hardlock module address change

Hello, I have different software that uses hardlock keys in my network. To make p2v migration anywhere usb for single host was purchased. Everything was 'ok' except two hardlocks. They have the same...

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