Re : Hardlock module address change
Hi Alexlex, This would require some detailed investigation. Please drop us an email with the details mentioned above on Support@SafeNet-Inc.com Thanks, Ashish
View Articleerror when using Sentinel HAPS/LDK - command line run-time installer v7.41
I'm getting the following message:"Error when starting the hardlock service with parameters 0 0 0....Status code: 48 5 829 1060"I'm running it with the arguments - i -cm on a windows standard 32-bit...
View ArticleRe : error when using Sentinel HAPS/LDK - command line run-time installer v7.41
Hi Martin,Hope you are keeping well.Please follow below mentioned steps and share your findings with us:1- Please disable the Antivirus and firewall on target machine with admin rights.2- Port 1947...
View ArticleRe : error when using Sentinel HAPS/LDK - command line run-time installer v7.41
Hi!I'm always running this installer on a clean system (pure windows, no previous installations, no antivirus etc) so I tried to disable the firewall before running the installer, this seems to have...
View ArticleRe : error when using Sentinel HAPS/LDK - command line run-time installer v7.41
Hi Martin,Thank you for informing that the issue is resolved now.Please let us know if you have any other query.Regards,Anubhav
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Problem with Drivers v7.41 and Windows 10 32 bit
I have a mature application, protected with hardlock working for a lot of time in hundreds of computers without problems and now I begin to find problems in some computers with Windows 10The problem...
View ArticleRe : Problem with Drivers v7.41 and Windows 10 32 bit
Dear Customer,Thanks for your query !This would require further investigation. Please drop us an email on Support@SafeNet-Inc.com so that we may assist you.Thank you,Gaurav Bhanot
View ArticleRe : Problem with Drivers v7.41 and Windows 10 32 bit
Dear Sergio,this is a known issue: current runtime v7.41 does not install hlvdd.dll on Win10 x86 platform, while it works fine on Win10 x64.The fix is going to be addressed in the upcoming runtime...
View ArticleRe : Problem with Drivers v7.41 and Windows 10 32 bit
Dear Ilaria Thanks for your answer Through our Argentina´s Vendor, we have also entered in contact with the Sentinel-Hasp Support team, but until now they neither could give us an answer or...
View ArticleSentinal Protection Server Service cannot be started
Hi there,We have a Intelec Network Keylock Type S.Our customer is experiencing an issue that every week the Sentinal Protection Server Service can't be started with the error: "Services which are not...
View ArticleRe : Sentinal Protection Server Service cannot be started
Hi Stefan,Thanks for your query.Kindly share the operating system details and the version of Sentinel Protection drivers which is being used.It appears to be a generic windows error.Could you please...
View ArticleRe : Sentinal Protection Server Service cannot be started
Thanks for following up Gaurav.OS: Server 2008 SP2SafeNet USB Superpro/UltraPro driver version 7.5.8.0Intelec Software version: 5.4A-1The Local System Account is already assigned to the service, but it...
View ArticleRe : Sentinal Protection Server Service cannot be started
Thanks for the update.Please try to install the latest available Sentinel SuperPro/UltraPro driver version 7.5.9 after uninstalling the existing drivers on the problematic machine.Here is the link to...
View ArticleHardlock and Virtualization
Hi,We've been using Aladdin's Hardlock for years.Nowadays it's becoming more frequent the use of Virtual Machines (VmWare, XenServer, Hyper-V).We experiment several problems in order to passthrough the...
View ArticleRe : Hardlock and Virtualization
Hi Adrian,Hoe you are doing good.Thanks for raising the concern. Regarding your query, please be informed that Hardware Keys are not fully supported over VM.Please refer to the below link for further...
View Articlecan't update to sentinel LDK runtime setup 7.6
hi,I am using windows 10 version 1703 and a NVIDIA Geforce GT 710.installing sentinel LDK runtime setup 7.51 works fine.but when I am trying sentinel LDK runtime setup 7.6 it stopped and gives the...
View ArticleRe : can't update to sentinel LDK runtime setup 7.6
Hello Dragos, Thanks for raising the concern.It seems that there might be some conflict with the running hardlock service while upgrading the runtime drivers.Please be advised to first uninstall...
View ArticleRe : can't update to sentinel LDK runtime setup 7.6
hi,actually this doesn't work...but I found the way1. use REGEDIT and find in HKEY_LOCAL_MACHINE->SYSTEM->CurrentControlSetServices->hardlock Change Start = 2 (automatic) to Start = 4...
View ArticleRe : can't update to sentinel LDK runtime setup 7.6
Hello Dragos, Thanks for the response.We are glad to know if the raised issue has got resolved by your workaround.Thank you for your participation and sharing your curiosity with us.Regards,Parth Kaushik
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