Hi,
It is not clear how you tell your software what is the Parallel port I/O address used, once you changed your LPT1 settings to I/O port 378.
For Hardlock dongles it is usually done using System environment variable HL_SEARCH
The Hardlock supported I/O addresses are: 278, 378 and 3BC
So, you can use the following command to add the Environment variable:
Set HL_SEARCH = 278p, 378p, 3BCp
if problems with bi-directional printer, try:
Set HL_SEARCH = 278e, 378e, 3BCe
Also, could you confirm that your Parallel Hardlock has the following shape ?
If yes, then install our « Sentinel Runtime Installer version 7.32 »
http://www.sentinelcustomer.safenet-inc.com/DownloadNotice.aspx?dID=8589947119
reboot and try again.
Regards,
Olivier